Exchanges Only Incase of Damage during transit :
- Complaint to be sent within 1 day post delivery along with opening video of the package / damaged product images to be sent on WhatsApp number +91 9960611025.
- Without Opening video of the package , the damage product will not be exchanged.
- Return can only be processed for exchanging a product within 3-5 days from the date of delivery.
- Your exchange can be redeemed only for a credit note that can be used within 30 days of issuance. Only product value is considered for credit notes (not shipping charged if any)
- Please note: For exchanging the product – the return pickup is to be arranged and borne by you. The exchanged item is sent to you by Artsy Soul – shipping fee borne by Artsy Soul
- Artsy Soul takes full responsibility of product and processes a replacement of the same. Reversal and replacement shipping fee borne by Artsy Soul.
Please note:
No refunds can be processed. Only exchanges.
Feel free to get in touch with us if you have any doubts or you want further assistance by emailing us at artsysoul4@gmail.com / message on WhatsApp +91 9960611025.
All your queries will be solved between Monday-Saturday, 10:30am-5:00pm.
Ensure that the following address is securely pasted on the return package along with your
- Full Name
- Order ID
- Contact Number
To: Artsy Soul
F 1003 Jasminium,
Jasminium Gate 1 , Magarpatta city, Hadapsar,
Pune – 411013
+91-9960611025
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. and a replacement product will be despatched to the same address.
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